Bronze
24 hours
Priority breakdown response
Priority breakdown response
£75 per standard asset per year · £150 site minimum
- Annual servicing for every listed asset
- £120 breakdown call-out
- On-site breakdown labour £70 per engineer-hour.
SERVICE AGREEMENTS
Priority breakdown response.
Keep your equipment running with planned servicing. When a cold room warms up or a display case fails, your agreement gives you priority attendance within the response time agreed for your site.
Choose your level of cover.
Annual prices exclude VAT. Each plan covers one named site and the assets listed in your agreement.
Silver
12 hours
Priority breakdown response
Priority breakdown response
£650 per site per year
- Annual servicing for every listed asset
- £120 breakdown call-out
- 10 breakdown engineer-hours included per year, then £70 per engineer-hour.
Gold
6 hours
Priority breakdown response
Priority breakdown response
From £1,350 per site per year
- Six-monthly servicing for every listed asset
- £0 breakdown call-out
- 20 breakdown engineer-hours included per year, then £70 per engineer-hour.
Included at every planned visit.
Each covered asset receives a condenser clean, a full functional test and an F-gas leak check where applicable. We check how the equipment runs and discuss any faults found, so you can plan repairs before they disrupt trading.
How your agreement works.
- We agree the service hours, site coverage and response window in your quote. Response times apply to attendance after you report a breakdown. Repair completion depends on the fault and any parts required.
- Planned preventive maintenance (PPM) is included in the plan price and uses none of your breakdown labour allowance. Included engineer-hours are shared across the site and expire at renewal.
- Call-out covers attendance. On-site labour starts on arrival. Parts are charged separately.
- Prices assume normal working hours in our local service area. We agree out-of-hours rates and travel for sites further afield in advance.
- Standard assets include self-contained fridges, freezers and single-split air conditioning. We quote individually for cold rooms, multi-splits and packs. Gold starts at £1,350 for a straightforward local three-asset site.